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Frequently Asked Questions

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  • How do I place an order?

    Select the logo you like, press “Add to Cart”. After that, click on the “Cart” top link and proceed to checkout to make your payment. You can pay via PayPal, credit card or debit card. After payment, you will be redirected to download the files.

  • I do not have a Paypal account. I want to pay by credit card or a debit card. How do I do that?

    On the checkout page, just select Paypal as your payment method. A Paypal pop up will appear. Scroll down and you will see a light blue button that says ”Pay with Debit or Credit Card”. Click on that button to proceed.

  • How do I download the logo after my purchase?

    After payment is made, you will be redirected to our website to download the files.

  • What are the file formats I will receive?

    You will receive the following formats: AI/EPS/PDF/SVG/PNG and font files. All file formats will be in transparent background, black background and a coloured background. The logo will be in full color. If you need it in grayscale, it is an additional $9. This is under the add-on service. If you have any questions, you can contact us on our Contact page

  • Is my logo exclusive?

    Yes, it is exclusive to you only. The logo you have purchased will be removed directly from our system after you have purchased and downloaded the logo files.

  • Do I own full rights to the logo I purchase?

    Yes, you own full rights to the logo you purchase.

  • What is included in the 3 free logo updates?

    Inclusive of name updates, colour updates, layout updates and basic design changes. The free updates does not include a total revamp or a total change of the logo concept or design.

  • How do I ask for logo updates?

    You will need to submit your requirements for the updates you require when you checkout. We will communicate and send you the design updates via email.

  • Can I add-on other services after my purchase or at a later date?

    Yes, you can, just contact us on our Contact page and we will process your add-on services manually.

  • I can’t find any logo templates that I like, can you design me one?

    Yes, we can. Kindly order the “Custom Logo Design”. It is priced at $79. It comes with 3 logo concepts with unlimited edits and it comes with a 48 hour turnaround time.

 

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